Shadow Creek Farm - Privacy Policy

Last Updated: November 29, 2025

Shadow Creek Farm (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.shadowcreekfarm.com, use our online forms, register for camps or lessons, or interact with us.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you visit our site or submit forms:

Personal Information (you provide directly)

• Name
• Email address
• Phone number
• Address
• Rider or participant information (age, experience, allergies, emergency contact)
• Payment details (processed securely through third-party platforms such as QuickBooks, Stripe, or PayPal — we do not store full credit card numbers)

Non-Personal Information (collected automatically)

• Browser type
• Device information
• IP address
• Pages visited on our website
• Cookies and usage analytics

2. How We Use Your Information

We use your information to:

• Register riders for lessons, camps, and events
• Process payments and invoices
• Communicate about scheduling, updates, or policies
• Send confirmations, reminders, or important farm announcements
• Improve our website and services
• Maintain accurate customer records
• Protect against unauthorized or illegal activity

We do not sell your information.

3. How We Share Your Information

We may share your information only with:

• Payment processors (e.g., QuickBooks/Intuit, Stripe, PayPal)
• Scheduling tools (e.g., Acuity or other booking systems)
• Emergency contacts or medical personnel in urgent situations
• Professional service providers (e.g., website hosting, email services)

We do not sell or rent your personal data to any third parties.

4. Cookies and Tracking Technologies

Our website may use cookies or analytics tools (such as Google Analytics) to:

• Understand site traffic
• Improve user experience
• Remember preferences

You can disable cookies through your browser settings.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your information.

However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

Payment information is always processed through secure third-party systems.

6. Children’s Privacy

Shadow Creek Farm does not knowingly collect personal information from children under 13 without parental consent.

All rider registration and camp forms for minors must be completed by a parent or legal guardian.

7. Your Choices and Rights

You may:

• Request access to your personal information
• Request corrections or updates
• Opt out of marketing emails
• Request deletion of your data (unless required for business or legal purposes)

To make a request, email us at: shadowcreekfarmllc@gmail.com

8. Links to Third-Party Websites

Our website may contain links to external sites (e.g., payment processors, scheduling apps). We are not responsible for the privacy practices of those websites and encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated date at the top.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Shadow Creek Farm, LLC

Chadds Ford, Pennsylvania

Email: shadowcreekfarmllc@gmail.com